Managed Application Services

At Django Web Studio, we understand that managing and evolving your application post-launch is just as crucial as its initial development. Our Managed Application Services are designed to keep your application continuously secure and up-to-date.



Improve your applications performance and security and scale with your business needs. We manage the complexities so you can focus on what matters—growth.

Why Managed Application Services?

"What we often see is that clients don't realise that maintenance is necessary after a project is delivered. Just like a garden, a web application needs regular care and attention to flourish and grow. External influences can affect its security and performance. Security is a critical issue, not just because of the risk of unauthorised breaches and data loss, but also due to requirements set by providers such as payment processors."

  • Predictability
    Know exactly what you are spending each month. No surprises.

  • Continuity
    We’re constantly monitoring your (web) application which means we are always on standby, ready to assist you.

  • Secure and up to date
    With a stable plan, we get to focus on maintaining, improving and upgrading your software, making sure it is the best it can be.

  • Flexibility
    As your needs grow, our monthly plans make it effortless to expand and adapt, ensuring you always have the right level of support.




Support and maintenance after going live

At Django Web Studio, we offer Managed Application Services to ensure your applications run smoothly.

24/7 Monitoring

Building good software is only the beginning. Django Web Studio uses monitoring systems to ensure that your applications keep consistent performance at all times. Our monitoring systems provide real-time information about application performance, server health, and security. With 24/7 monitoring and responsive KPI tracking, our team responds quickly to vital security alerts to secure your applications.

Maintenance

For all the applications we manage, we perform regular maintenance, updates, and upgrades to keep them secure and running smoothly. Our maintenance services include regular health checks and optimisations to keep your application running at its best. From updating software versions, libraries and managing dependencies and fine-tuning performance, our team ensures your software and data are robust and reliable. We also create backups to safeguard the data and send maintenance and security reports with advice for improvement.

Support

We are available 24/7 to support you with questions, wishes or problems. Our support team is always available to resolve technical questions or problems. With fast response times you are assured of continuous support.

Changes

Change management ensures your applications continually evolve. We incorporate user feedback, introduce new features, and update interfaces to improve your application. Minor adjustments are managed through our Managed Application Services. For larger changes, we may transition to our Team as a Service, where each change is carefully prepared, planned and executed.

What to expect

By choosing Django Web Studio, you ensure your applications are not only maintained but consistently enhanced to meet the latest standards and your evolving business needs. Each plan is crafted to offer comprehensive care, letting you focus more on your business and less on technical challenges.

24/7 monitoring of application and server health and security status across your complete infrastructure
Custom monitoring on specific KPI’s *
Wake-up alerts for support agents based on agreed upon KPI’s *
Daily or weekly status reports
Automatic SSL renewals (surcharge for custom certs)
Continuous handling of errors based on agreed upon KPI’s *
Monthly application and server update alerts
Immediate updates after vendor releases high-risk security fix*
Apps: update alerts based on app store and google playstore policy changes
Application and server upgrade alerts according to vendor roadmap




One Subscription, All-Inclusive Care

At Django Web Studio, we keep it simple. Our all-in-one subscription packages provide everything your application needs without the hassle of juggling multiple service agreements. It’s cost-effective, straightforward, and ensures you have just one point of contact for all your application care needs—monitoring, maintenance, support, and updates.

Starter

  • Up to 8 hours of maintenance, support and changes
  • Critical issues picked up within 1 working day
  • Non-critical issues picked up within 4 working days
  • Retain unused hours for 2 months
  • Includes Project Management, Frontend and Backend development
  • Base monitoring subscription*

960,- / mth

* FREE for the first 2 months | Regular price: €250,- / mth

Schedule a call

Advanced

  • Up to 24 hours maintenance, support and changes
  • Critical issues picked up within 1 working day
  • Non-critical issues picked up within 3 working days
  • Retain unused hours for 3 months
  • Project Management, Frontend and Backend development, SecOps
  • Base monitoring subscription*

2400,- / mth

* FREE for the first 4 months | Regular price: €250,- / mth

Schedule a call

Premium

  • Up to 64 hours maintenance, support and changes
  • Critical issues picked up in 0,5 working day
  • Non-critical issues picked up within 2 working days
  • Retain unused hours for 4 months
  • Project Management, Frontend and Backend development, SecOps, CTO
  • Base monitoring subscription*

5760,- / mth

* FREE for the 6 months | Regular price: €250,- / mth

Schedule a call

Custom

  • Do you need custom support that does not fix in a box?

- tbd

Schedule a call

We take your applications beyond standard management. Our skilled team delivers custom solutions to ensure that your applications not only fulfil today's demands, but also drive tomorrow's innovations. Our all-in-one subscription provides easier operations, proactive upgrades, and solid security. Choose us for a collaboration that grows with your company and drives your business forward.

Ready to take your application to the next level and plan for the future?

Connect with Django Web Studio today and let's make something great together.

Frequently Asked Questions for Managed Application Services