The Challenge

SRPRS.me faced significant challenges in managing trip bookings manually. The process was labour-intensive, requiring extensive time and effort from the operations team. As bookings increased, the system became a bottleneck, hindering scalability. Additionally, the manual process was prone to errors, affecting booking accuracy and overall margins.

• Labor-Intensive Process: Booking trips manually required extensive time and effort from the operations team.
• Scalability Issues: As bookings increased, the manual process became a bottleneck, hindering scalability.
• Error-Prone: Manual handling increased the risk of errors, impacting booking accuracy and overall margins.

The Solution

Django Web Studio leveraged its travel industry expertise to develop an auto-booking system for SRPRS.me. Automating 80% of the booking process aimed to enhance efficiency and accuracy. Our solution integrated advanced APIs for real-time flight and hotel bookings and implemented business rules to streamline operations. This approach reduced manual workloads and ensured seamless, scalable booking management..

• Auto-Booking Flow: Implemented rules-based logic to categorize bookings into green (auto-book), orange (pending), and red (manual book) categories. Created background tasks to check booking eligibility and execute bookings automatically.
• Integration with Amadeus and Travellanda: Integrated the Amadeus API for flight searches, using a PYTON cache for low-cost flights. Integrated Travellanda for hotel bookings, creating a custom cache for real-time price availability on the SRPRS.me website.
• Business Rules Implementation: Defined rules for booking flights and hotels, considering factors such as destination, margin, and travel dates to ensure efficient and more profitable bookings.

The Impact

The auto-booking system brought notable operational improvements for SRPRS.me. Automating the majority of booking tasks significantly reduced manual workload, minimised errors, and enhanced overall efficiency. This automation enabled SRPRS.me to handle a larger volume of bookings, supporting business growth while maintaining high service quality and operational excellence.

• Increased Efficiency: Automated 80% of the bookings, reducing manual workload and minimising errors. Enabled real-time price checks and bookings through integration with Amadeus and Travellanda.
• Operational Excellence: Streamlined booking processes, reducing time and costs associated with manual bookings. Freed up resources, allowing the team to focus on strategic growth and customer service.
• Higher Margins: Early bookings secured lower flight prices, and reduced human errors led to higher margins per booked order.
• Scalability: The system can handle increased booking volumes as the business grows, ensuring consistent service quality.