logo
Written byBrian WestmaasBrian is the Product Manager at Django Web Studio

Managed Application Services: Partner with us to Reach your Business Goals

At Django Web Studio, we’re more than just a tech entity; we're your digital partners. Understanding the ins and outs of the software development life cycle, we help breathe life into your vision, turning ideas into powerful applications.

3 minsMar 7, 2023
Sharelinkedintwitterfacebook

Any application is as good as the strategy behind it. We help you in the process of how to create a digital strategy, ensuring that your application doesn't just exist but we help you to secure, evolve, and optimise these to reach your business goals. When you partner with Django Web Studio, you're not just accessing a service; you're unlocking a whole ecosystem and you're tapping into a diverse pool of expertise. Monitoring, maintenance, support, and change management are all bundled in a cost-effective subscription. Our team, comprising roles such as Project Management, Frontend and Backend Development, SecOps, and even CTO-level insights, collaborates to provide a comprehensive solution tailored for your needs.

Monitoring: Always Keeping an Eye on Your Applications

Diving deep into the software development life cycle, we know that building an application is just the beginning. Our advanced alert systems are tailored for applications hosted on our platform, ensuring real-time insights into application and server health, security status, and other vital metrics. From 24/7 infrastructure monitoring to custom KPI tracking and immediate updates after high-risk security fixes, we've got your back.

This gives you;

  • Predictability: Know exactly what you are spending each month. No surprises.
  • Consistent Support: Monthly plans mean we are always on standby, ready to assist you.
  • Proactive Improvements: With a stable plan, we get to focus more on maintaining, improving and expanding your software, making sure it is the best it can be.
  • Flexibility: As your needs grow, our monthly plans make it effortless to expand and adapt, ensuring you always have the right level of support.

Maintenance: Nurturing Your Application

Software development does not end once your application goes live; it thrives with continuous care;

  • Routine Checks: With our routine checks, we ensure your application is always in prime health. From encompassing database integrity tests, server resource optimization, and way more.
  • Version Upkeep: Benefit from upgrading to the latest, most stable software versions as we manage updates to libraries, dependencies, and platforms.
  • Database Management: Periodic backups, query performance optimization, and stringent data security measures ensures that your data is not only safe but also swift.

Support: We're Here When You Need Us

Software can be complex, but getting help should not be. Our dedicated team is just a call or click away, ready to assist with any questions, challenges, or guidance you might need.

  • Help Desk: Our dedicated team is always ready to assist, addressing queries, resolving issues, and offering guidance.
  • Issue Management: We categorise and prioritise issues based on urgency, ensuring swift and appropriate resolution. We prioritise your applications smooth operation. Should any critical issues arise, our team ensures they are addressed properly. Timely responses, combined with expert solutions, keep your applications running seamlessly.
  • Comprehensive Documentation: From FAQs to troubleshooting guides, our documentation ensures users can navigate challenges independently.

Change Management: Evolving with Your Needs

Digital landscapes shift, and your application should too. As your needs change, we are right here, ready to add new features and ensure your application stays ahead of the curve.

  • Feature Upgrades: As your needs evolve, we are here to implement new features, ensuring your application remains at the forefront. However, if we expect the effort to be more than 80 hours, we will move to our TaaS product.
  • Feedback Integration: Your users talk, and we listen. Every piece of feedback is a chance for us to refine, to make your application even better. We integrate this feedback into our updates, ensuring your application always meets, if not exceeds, user expectations.
  • UI/UX Overhauls: Trends change, and so do design preferences. That is why we periodically freshen up your applications look and feel, making sure it is always in line with current design standards.
  • Dedicated development hours: We know digital projects can be unpredictable. That is why we offer dedicated development hours every month, tailor-made for maintenance, updates, or those last-minute tweaks. And if you are saving up for a big change, keep those hours until you are ready to use them. We are all about giving you the flexibility you deserve.

One Subscription, All-Inclusive Care

We believe in keeping things simple. With our all-in-one subscription, you get monitoring, maintenance, support, and updates without the hassle of juggling multiple packages. It's cost-effective, straightforward, and means you have just one point of contact for everything your application needs.

Starter

  • Up to 8 hours maintenance, support and changes
  • Critical issues picked up within 1 working day
  • Non-critical issues picked up within 4 working days
  • Retain unused hours for 2 months
  • Includes Project Management, Frontend and Backend development
  • Base monitoring subscription FREE for the first 3 months

960,- / mth *

* When charged annually get 2 months for free | ** Regular price: €250,- / mth

Schedule a call

Advanced

  • Up to 24 hours maintenance, support and changes
  • Critical issues picked up within 1 working day
  • Non-critical issues picked up within 3 working days
  • Retain unused hours for 3 months
  • Project Management, Frontend and Backend development, SecOps
  • Base monitoring subscription FREE for the first 6 months*

2400,- / mth *

* When charged annually get 6 months for free | ** Regular price: €250,- / mth

Schedule a call

Premium

  • Up to 64 hours maintenance, support and changes
  • Critical issues picked up within 0,5 working day
  • Non-critical issues picked up within 2 working days
  • Retain unused hours for 4 months
  • Project Management, Frontend and Backend development, SecOps, CTO
  • Base monitoring subscription FREE*

5760,- / mth *

* When charged annually | ** Regular price: €250,- / mth

Schedule a call

Custom

  • Do you need custom support that does not fix in a box?

to be discussed

Schedule a call

Diving Deeper into Monitoring: What's Inside the box?

We understand the importance of keeping your application functional, secure, and responsive. That is why, at Django Web Studio, we have put together a top-notch monitoring service, exclusively for our clients who host their applications with us.

Your Welcome Gift

Our monitoring subscription is FREE for the first months of your subscription with us.

24/7 monitoring of application and server health and security status across your complete infrastructure *
Custom monitoring on specific KPI’s *
Wake-up alerts for support agents based on agreed upon KPI’s *
Daily or weekly status reports
Automatic SSL renewals (surcharge for custom certs)
Continuous handling of errors based on agreed upon KPI’s *
Monthly application and server update alerts
Immediate updates after vendor releases high-risk security fix*
Apps: update alerts based on app store and google playstore policy changes
Application and server upgrade alerts according to vendor roadmap

Consider this our way of saying - thanks for teaming up with us. Enjoy our monitoring service on the house for the first few months of your journey with us.

What is more? We believe in simplicity. So, we have bundled monitoring, maintenance, support, and updates into one neat package. That means fewer headaches for you and more time to do what you do best – driving your business forward.

Quick heads-up: If you spot an asterisk next to any feature, it is just a sign of some premium services or specific conditions we want you to know about.

Your Digital Journey, Simplified with Django Web Studio

Choosing Django Web Studio means you're getting more than just a tech partner. You're ensuring that every aspect of the software development life cycle is handled with expertise. Whether you're looking at monitoring, maintenance, support, or changes, know that we're right beside you, every step of the way. We guide you in building a solid digital strategy, making sure your applications are not only up and running but truly making an impact. Let's work together to create digital experiences that stand out!