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Some time ago we were asked to help TravelBird build out their message automation. From this arose a custom REST API driven CRM platform which functions as an intermediary between TravelBird sales data, TravelBird's marketing platforms and their Message Service Providers.
On top of the CRM we built a message hub application, enabling our client to track communications with their clients through multiple media: email, text messages, push messages and more.
This platform is helping TravelBird deliver personalised messages in a way that far exceeds including some key personal details such as name.
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